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Testimonials

  • AMAZING SERVICE from start to finish!

    Finding a good quality bed is very difficult- the amount of mattresses available online is also especially overwhelming.
    John from Dee Why Sleep Doctor was very friendly, knowledgeable, and helpful.
    He helped pick a great mattress, sorted out my bed unit, gave me great, honest options, and was very punctual!
    Bed was delivered by two young lovely local boys who were professional set the bed up for me.
    Most importantly- Covid friendly!
    Was easy, and overall a great experience !
    Thanks Sleep Doc! Great business!

    Yasmin Gurisik
    5 Star Review - Google

  • Also, I just want to mention that I know how online reviews
    are not to be considered true all the time. But I've read yours before ordering
    online our mattress (as we didn't have time to come in store and check it out)
    and you deserve every single star because your service is excellent and I
    believe that our purchase is too. Thank you again.

    Elisa
    Email

  • We have bought the EcoTouch mattress made from Soy based materials 3 months ago, and it is the best investment we have made upon arrival in Australia! Totally magical mattress.
    Staff was so welcoming and helpful, I recommend Sleep Doctor in Dee Why to everyone :)

    Ruslana Rafalska
    5 Star Review - Google

  • Just recently my husband and myself bought a great bed and blanket box from John at Deewhy sleep doctor fantastic service from John and his team also the delivery guys who delivered the bed were so great and did a wonderful job.Would not hesitant in recommending them to anyone.
    Thanks John and his Team
    From Debbie & Sid

    Debbie Chodat
    5 Star Review - Google

  • Recent purchase with a phone order after seeing a bed advertised. Customer service was excellent & was even able to have old bed dismantled & new one installed at delivery. The delivery guys were so helpful & courteous. Highly recommend their products & the service was excellent.

    Leanne Jelicich
    5 Star Review - Google

  • Sleep Doctor helped me get the right bed at the right price -service, delivery all excellent. Bought the bed that afternoon then it was delivered and that night had a wonderful sleep.

    Sandy Flower
    5 Star Review - Google

  • The problem I had was finding a quality mattress. I have spent many thousands of dollars on various mattresses, many of them ended up being a waste of money.

    I also bought from retailers who promised quality assurance and warranties, but later discovered they weren't so interested in helping after the mattress was used. For that reason I was naturally cautious when I went to see John at the Sleep Doctor (Dee Why). However, not only was John extremely patient and informative when helping me find the right mattress. But he also offered a 100 day trial.

    Although at the time, I was convinced I chose the right mattress (it was a beautiful mattress and so comfortable and of very high quality, but it just didn't provide the support my back needs), after sleeping on it for a couple of months, my back deteriorated and I was getting tightness. When I went back to see John he was amazing. I'm not sure what the financial implications were, but he seemed more concerned that the mattress wasn't a good fit for me.

    I eventually decided on a different mattress which I received just last week. I felt an immediate improvement with the new mattress and my back is feeling much better again. I am so happy with my new mattress and grateful for my experience with John. He is clearly passionate about helping his customers find the right mattress.

    It was pleasure doing business with John and I really appreciated his sincerity and integrity. Safe to say, I would recommend The Sleep Doctor in Dee Why to anyone looking for a mattress or bed frame.

    Jeran Meah
    5 Star Review - Google

  • The customer service was friendly, helpful and (as it turns out) very knowledgeable. The prices are as good as anywhere else but the value is outstanding because I was guided towards the perfect product for my needs and I've been getting a much improved nights sleep ever since. Many thanks.

    David O'Brien
    5 Star Review - Google

  • In 2017 I purchase a Spine Aligner Queen Mattress from John, at Sleep Doctor Dee Why, all our visitors absolutely love this mattress so 3 years later in May 2020 I called John to order a King Mattress. His customer service, attention to details and willingness to help were fantastic, I can highly recommend John and his team…………….. thanks again John.

     

     

    Geraldine Carter
    Email

  • I have just had an amazing experience purchasing my mattress and base with the advice of John, Warwick and Tim, resulting in my first nights blissful sleep.
    I received great support at the point of sale, including advice on mattress covers, pillows and pillow protectors. The delivery and setup was prompt and cheerful.
    I recommend Sleep Doctor to everyone

    Wendy Hawkins
    5 Star Review - Google

  • Wonderful service very helpful making the time to make sure we choose the correct bed for my elderly mother gladly recommend them and special thanks to John for his time

    Ann Gonzales
    5 Star Review - Google

  • John and the team were great, helping us choose the right bed and mattresses. Delivery and setting up was made easy, at a convenient time the men came, set up our new bed and took away our old mattress. Thank you Sleep Dr. :)

    Catherine Baxter
    5 Star Review - Google